1. tickets are non-reFundable

All ticket types (Full Pass, Social Pass, Shared Pass, Access to Dance Pass), and any donations made towards Access to Dance Passes are all non-refundable.

2. Ticket transfers

If you can no longer attend Pass the Bounce, you are welcome to transfer your pass to another person. Please contact us first as we may have a waitlist in operation and may be able to connect you with a buyer.

If there is no waitlist, you are welcome to arrange your own transfer. However, you must contact us at info@passthebounce.com with the new attendee’s details so we can update the registration.

If you are transferring your pass, the new attendee must take the same pass you originally purchased (this includes the level of the track you registered for).

3. Event Cancellation by Organisers

If we have to cancel Pass the Bounce for any reason, you will be offered a full refund of the amount you paid, or the option to transfer your registration to a future Pass the Bounce event where applicable.

We are not responsible for any travel, accommodation, or other costs incurred in connection with your attendance.

4. Pass Upgrades

If you would like to upgrade your pass (e.g. from a Party Pass to a Full Pass), please contact us at info@passthebounce.com. Upgrades are subject to availability (waitlists may be in operation) and uf your desired upgrade is available, you will be charged the difference in price.

You cannot downgrade your pass - this is concsidered a cancellation and the cancellation policy detailed above applies.